Frequently asked questions

You can sign up with your email and a password, or use Google or Apple. When you sign up with email, we send you a 6-digit verification code to confirm the address is yours.

The 6-digit code can take a moment and sometimes lands in your spam or promotions folder. Check there, wait a few seconds and use the resend code option. The code expires for security reasons, so if it does, request a new one.

On the sign-in screen tap “Forgot your password?” and enter your email. We'll send you a link to create a new password.

After signing up we ask for a few details to personalize your experience and your AI Coach: name, goals, activity level and optional data such as height and weight. You can edit them anytime from your profile.

Tap the central “+” button on the bottom bar, choose your sport and add a photo of your workout along with a short description. The photo is required because it's what allows the session to be verified.

To keep the ranking fair, every photo is reviewed by AI before it's published. If the image matches exercise, the session is published to the feed and earns points. If the AI detects that it isn't exercise or that the content isn't appropriate, the session isn't published and the photo is deleted.

Yes. To prevent abuse and control costs there's a daily verification limit per user. Each approved photo counts against the limit, and rejected attempts count more, because the AI analyzed the image anyway. If you reach the limit, you can keep logging sessions the next day.

No. A rejected session doesn't appear in the feed or on your profile and doesn't earn points. The photo is deleted from storage; we only keep a hidden record to count the day's attempt.

The ranking orders users by the points they earn from logging verified sessions. Your active-day streak is visible and motivating, but on its own it doesn't determine your position.

You earn points when a session with a photo is verified by the AI and published. Only verified sessions count toward the ranking.

Yes. If you delete a session that was already verified, the points and the session it contributed are removed, to prevent the abuse of posting and deleting.

It's your personal trainer powered by artificial intelligence. It knows the context of your profile (name, goals, level and schedule) to give you more useful recommendations and motivate you toward your best self.

Yes, you can send up to 10 messages a day to the AI Coach. The limit resets every day and helps us keep the service sustainable for the whole community.

From the Friends section you can search for other people by their username and send them a request. When they accept, they appear in your friends list.

Each group supports up to 50 members. You can create groups to train with your community and chat with everyone at once.

In this version the chat supports text messages and images, in both direct and group conversations. For now it doesn't include audio or video.

You control your profile's visibility from the privacy settings. You can decide whether your profile is public within the Rowi community or more private.

We store your account and profile information, your sessions and your activity within the app so the product works. You'll find the full detail in our Privacy Policy.

From your profile settings you can request account deletion. When you do, your associated data is removed. If you have questions, contact us from Support before deleting it.

From the app, go to Support and open a chat with us. If you don't have an account yet, use the “Report a problem” form on this website. Include your username and a description of the problem so we can resolve it faster.